Services
Our Service Contract
Our Service Contract is automatically included with the purchase of a new Omega Laboratory Information Management Software product and shall be in effect for a one (1) year period, begning on the date of installation.
Custom Programming
Khemia software engineers can provide custom programming in any Windows environment. We have dedicated software engineers to create intelligent software solutions with successful business results.
LIMS Installation and Training
Our Application Specialists will provide on-site/remote training to LIMS administratr as well as end-users to facilitate a fast and efficient implementation.
Data Migration
Khemia software has the tools and technologies to migrate data from any legacy software into Omega LIMS. This helps our clients to get the system implemented cost effectively and in a timely fashion.
Implementation, training and support services
LIMS Solutions: More Than Just Software
Implementing a LIMS is not just a software purchase. It is a business transformation that affects every aspect of laboratory operations. Success requires more than good software; it requires a partner who understands your industry, provides expert implementation, and delivers ongoing support.
Khemia Software provides complete LIMS solutions that include software, implementation services, training, and long-term support. Our approach has delivered over 150 successful LIMS deployments since 1995.
Complete LIMS Solutions Include
Omega LIMS Software: Our flagship laboratory information management system, designed specifically for analytical testing laboratories. Handles sample management, QC, reporting, and business operations.
Implementation Services: Expert-led implementation including workflow analysis, system configuration, data migration, and validation. Deployment timing follows the agreed implementation and training plan.
Training Programs: Comprehensive training for administrators and end users. Remote and on-site options available. Ongoing training as staff changes.
Technical Support: Responsive support from laboratory professionals who understand your challenges. Response time under 24 hours.
Custom Development: When standard features do not meet your needs, our development team creates custom solutions.
Why Complete Solutions Matter
Many LIMS vendors sell software and leave implementation to the customer or third parties. This fragmented approach creates problems:
- Implementations drag on for months or years
- Configuration does not match laboratory workflows
- Support teams do not understand the software or the industry
- Custom development requires external contractors
Khemia provides everything under one roof. The team that builds the software also implements it, trains your staff, and provides support. This unified approach ensures success.
LIMS Solutions for Every Laboratory
Our LIMS solutions serve laboratories across multiple industries:
- Environmental testing laboratories
- Water and wastewater utilities
- Food and beverage testing
- Cannabis testing facilities
- Pharmaceutical QC laboratories
- Manufacturing quality assurance