We have been clients of Khemia Software since 2010. We are a full service environmental laboratory and rely heavily on our Laboratory Information Management System (LIMS). The Omega LIMS system is the backbone of our laboratory and we are extremely happy with the product and support Khemia Software has provided. Their customer service is exceptional and the staff is very easy to work with. The response time for inquiries is always less than 24 hours and they work closely with clients to customize the system for users’ needs.

“Khemia Software is also very responsive to suggestions and they continually improve their product. Their team offers updates on a routine basis to ensure that they are keeping up with industry standards and client needs. Our laboratory staff has worked with various LIMS vendors in the past and we all agree that Khemia Software’s product, service and customer support are far superior to others in the industry.

The Omega LIMS is an exceptionally full-featured product. We have been using Omega since 2000 and from then onwards Khemia Software has continued to offer strong support, responsiveness and, most importantly, the flexibility to meet our needs.

“In the constantly changing arena of environmental analysis, with ever-growing regulations, Khemia Software has done an admirable job in keeping the functionality of this product in pace with our needs as an analytical laboratory. The Omega LIMS product is in a constant state of change and improvement.

As our laboratory grew, it became painstakingly obvious that our LIMS had to grow, too. While evaluating different LIMS products, it became clear that Khemia Software’s management was committed to providing the best and most user friendly LIMS on the market. Of the three vendors we evaluated, their staff was the only team that had an open ear to new ideas; and as a 20 year LIMS programmer, I had a lot of them.

“Over the past three years I have had the opportunity to rely heavily on Khemia Software’s customer support. That is where they really shine. As a 35-year veteran to the laboratory industry, they are second to none! The response time is quite short and the technical expertise of the staff is comprehensive. Khemia Software has been particularly helpful in training our staff to customize Omega reports so that they fit closer to what my clients had previously been receiving. When I get into a jam, they have been very quick to respond and resolve my issue.

“The last and most impressive part about Khemia Software is that they never stop improving the product. We constantly get updates and enhancements that provide new bells and whistles which continue to make our jobs more efficient. That is a true blessing. I recommend Khemia Software’s Omega LIMS product without reservation.

Khemia Software has been a true partner with us for the last 4 years since we upgraded to Omega 11. Their professionals are always willing to help, always willing to listen and always willing to collaborate on better ways to accomplish our goals. They are looking to make the system better and have truly have been a pleasure to work with.

“A lot of firms say they will be your partner, but Khemia Software always made us feel like we are partners, even when we challenge them to make improvements. At the end of the day, you are choosing not just the technology, but also the people and the relationships behind the technology and that is why we chose Khemia Software. They are honest and ethical professionals who know their business and offer outstanding technological capabilities. We look forward to many more years of working with them to improve our business.